Welcome, Guest Login

Support Center

Ethernet connection

Last Updated: Dec 12, 2013 06:45PM CET

Network configuration

The following table describes how to setup an Ekinox within a network for efficient communications.

It takes a long time to detect my Ekinox / to apply settings in the web page

Connection will be much faster using the following configurations:

  • Ekinox in Dynamic mode, connected to a network that includes a DHCP server
  • Whole network, including Ekinox properly configured in static mode

I cannot find the Ekinox on the web page

The sbgCenter (provided with the inertial device) should be always able to find your Ekinox once plugged in the network. If you don't remember which IP is configured in the Ekinox, or how to connect to it, the sbgCenter will tell you on which IP your Ekinox can be found.

If the IP given by the sbgCenter is not available (the web page doesn't work), then you have to configure your host PC with correct IP and mask settings.

In case of networking configuration issues, it may take up to 3 minutes to detect your Ekinox.

The sbgCenter can't even find my Ekinox!

You probably configured your Ekinox and host PC with the same IP address. Resolve IP conflict by changing your host PC address, conforming to the recommendations above.

Contact Us

  • Email Us

  • Or contact our Headquarters:

    SBG Systems S.A.S.
    1, avenue Eiffel
    78420 Carriere sur Seine
    FRANCE
    Technical Support: +33 1 80 88 43 70 Office: + 33 1 80 88 45 00

    Or our US office:

    SBG Systems North America, Inc.
    5932 Bolsa Avenue, Suite 103
    Huntington Beach, CA 92649
    USA
    Technical Support: +1 (657) 549-5807 Office: +1 (657) 845-1771


    Web: www.sbg-systems.com

support@sbg-systems.com
http://assets1.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete